Credit Union & Bank Services
Our results have earned endorsement by the MD & DC Credit Union Association. We currently serve over 400 Credit Unions & Banks nationwide. We have a staff of fully trained professionals that can answer questions, resolve problems, and give updates on accounts. We take pride in retaining clients by providing superior quality service. We are SAE-16 Certified!
There is no charge if there is no collection!
Our policy 'never close an account' proves very favorable with our clients. Accounts are closed only in cases of bankruptcy with no assets, death with no estate, or request by client.
Our Services Include:
- Contingency Collections for overdrawn accounts, loans and visas
- Preparation and referral of legal accounts, locally and nationwide
- Repossession, we take care of all repossession letters
- Skip Tracing
- Credit Bureau Reporting
- Processing of Estate claims at no additional charge
- Processing of Proof of claims at no additional charge
- Online access to transmit accounts, view status and recovery reports. Our convenient online system 'Navigate' is available 24 hours a day, 7 days a week.
- Pre-Charge Off Services
- Phone calls
- Letters
- Skip-tracing
- Repossession (with your approval, we take care of all repossession letters)
- Bankruptcies (claims filed)
- Estate Claims (claims filed)
- Contingency Collections after charge off or when you decide
Credit Union & Bank References
Pentagon FCU
Abe Brand, 703-838-1378
Apple FCU
John 'Jack' Salemmo, 703-788-4887
WSSC FCU
Frank Brown, 301-206-8360
Dover FCU
Anne Sweric, 302-678-8000 ext. 3004
American First FCU
Randy Shumake, 800-290-1112 ext. 5245
Nasa FCU
Robert Kiel, 301-249-1800 ext. 478
Tower FCU
Susan Smith, 301-497-7021
Narfe FCU
Mike Mutchler, 703-914- 8700 ext. 1351
Security Service FCU
Wanda Tavitas, 210-476-4614
Military & Civilian FCU
Karen Walker, 877-883-1253 ext. 235
Client Testimonials
Wanda Tavitas, Security Service FCU, TX
'R.A. Rogers, Inc is as detail oriented as they are customer service oriented.'Jennie Woodard, Nasa FCU, MD
'We have worked with R.A. Rogers for many years now, and our institution continues to see a considerable success rate in addition to a strong sense of customer service. R.A. Rogers is markedly committed to their work, and they have always given thoughtful, detailed, and reliable attention to our accounts. They are a delight to work with due to the level of professionalism they provide combined with their pleasant nature. We have been pleased with their quality of work, and fully intend to maintain our relationship with them in the future.'Curtis Otey, DC
'R.A. Rogers, Inc is always willing to go the extra mile to represent the Credit Union industry. Exceptional client service representatives and great recovery. I have used this agency for many years at various different Credit Unions and have enjoyed being a client.'Susan Smith, Tower FCU, MD
'Effective results increasing monthly recoveries on our accounts. They are a great team of people to work with.
